General Features

Cloud Telecom cooperate with world-leading companies that develop the best tools for surveys. Their solutions are loved by leading brands. Over 10,000 companies use GetFeedback to measure, understand and improve customer experience. Over 10,000 companies use GetFeedback to measure, understand and improve customer experience.

Maintain Your Brand Use your existing logo, headers, pictures, and background.	Connect it to your CRM Update your CRM content in real-time. Salesforce integration available.
Mobile Compatible Guaranteed to work on smartphones and mobile devices anywhere in the world.	Full Analytics We track the surveys with complete analytics and reporting through the “built-in Analytic tool”.
Mobile Optimization The survey works on PC, Mac, laptops, iPad, tablets, and smartphones. We can build an SMS Survey for you. Tell us what you want, and we build it for you!	Global Reach You can send out the survey to any customer whether it is on a local or global base.
Search for knowledge We make sure you get the Feedback you are looking for so you can get more satisfied customers and even better results your business.	Unlimited Possibilities We will work with you to give you a custom solution which effectively proptes your brand and services.

Mobile Navigation

Custom Layout We organize your questions in user-friendly pages.	Content Managed We can seamlessly convert the current content of your surveys and email it to you for further actions.
Mobile Compatible We will create beautiful ‘Mobile -Friendly’ surveys that properly display on smaller screens.	Mobile Reservation We can integrate with other programs to enable your customers to easily book a time slot with your salespeople.
Special Events We will enable a calendar to schedule in and distribute your surveys to your Customers. Keep your customers up-to-date by sending them an SMS with a survey after their visit to your event.	Promotions and Coupons Instantly release coupons, daily specials, exclusive offers, customer loyalty rewards, and all promotions directly through your mobile site!
Photo Albums Upload and share photos of your business successes with customers.	Locations For companies with multiple locations, we offer a “Find Near Me” GPS radius search, which will connect customers to your closest location.
1-Click Phone Calls Allow customers to call your business by simply pressing a button. Track all calls made through your site.	Mobile Contact Page We will include a user-friendly contact page for your customers to reach out and give valuable feedback.

Social Media

Facebook Encourage customers to ‘Like’ your Facebook page and increase fans!	Twitter Display tweets, schedule retweets and increase Twitter followers!
Foursquare A direct link to Foursquare allows customers to check-in at your location and write instant reviews.	LinkedIn Encourage Customers to connect to your LinkedIn business profile for inquiries and opportunities.
Flickr You and your customers can easily share images of good times at your business with Flickr.	Youtube Display your YouTube videos to increase engagement and build subscribers. Let the world connect with you!
Your Blog Blogs are a great Communication tool in today’s internet driven society. Share your thoughts on WordPress and get heard!	Group Deals Link to Groupon, LivingSocial, DealFind and all online marketing deals!

Customer Reviews

Cloud Telecom will provide you with a stunning, premium SMS surveys that will effectively convert old, existing and new customers to loyal customers by engaging your customers and instinctively meeting their needs by collecting what they mean and think about you and your products.